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Roadside Assistance


Free Roadside Assistance Services Countrywide

Always call AA Kenya Road Rescue Team whenever you need emergency road assistance. There is a wide network of branches all over Kenya.

  • The Road Rescue is a 24 hour service. The free road side repair is an emergency service given to any member whose vehicle breaks down in the vicinity of the major towns. Where towing or recovery is necessary, a modest fee is charged. The assurance to our members that assistance is only a phone call away is indeed comforting.

  • The Road Rescue Centre runs both patrol and break-down vehicles fitted with two-way radio communication equipment and GPRS/GSM tracking system on to the cars to ensure good communication and service delivery.

  • The vehicles are spread across the major towns of the country. Where there are no AA Kenya vehicles, AA Kenya agents are appointed.

  • The call Centre receives over 100,000 distress calls annually from motorists.

  • AA Kenya is able to resolve 80% of road side problems with a turn round time of 45 minutes.

 

Vehicle recovery services

It is not unusual for your vehicle to fall down in a ditch or get stuck in mud, particularly when the rainy seasons come. Just call AA Kenya for recovery. All the safety precautions are put in place during the whole process of recovery.

 

AA Kenya break down Services

The AA Kenya Road Rescue and Towing Services bear similarity to what is offered in other developed clubs within the FIA family. These services are available to members 24hrs a day including Sundays and public holidays. The towing and rescue vehicles are all fitted with a GPRS tracking system that ensures constant surveillance wherever the vehicles are deployed across the country which guarantees safety for both the towing and towed vehicle.  No wonder in recent months AA Kenya has been called upon to tow vehicles from as far as Laisamis, Moyale, and Elwak and even beyond the borders, from Arusha in Tanzania. Needless to say, some of the distressed calls for rescue are received in the wee hours of the night; AA Kenya takes action not only to tow the vehicle but also to ease the motorist’s tension that might be developing as a result of feeling insecure.

To many motorists, a car is a valuable asset and uttermost care should be taken while handling it. In response to this AA Kenya has invested in motor vehicle Ambulances which ensures vehicle’s integrity while in transit. The vehicle is pig-backed on to the ambulance as opposed to the traditional lift towing.

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Contact

Contact us AA Kenya here:

Phone: 0206979000

0709933000

0733620966

E-mail: aak@aakenya.co.ke

Automobile Association of Kenya

P.O Box 40087-00100
Nairobi
Kenya

Phone: 0206979000
0709933000
0206979999
E-mail: aak@aakenya.co.ke

History

The AA of Kenya was founded in 1919 by Lionel Douglas Galton Fenzi as the Royal East Africa Automobile Association. Its objectives and aims were to promote and safeguard the interests of motorists by providing information and advise about the purchase, maintenance and repair of vehicles, negotiating attractive insurance premiums, road mapping and the setting up of petrol depots.